randstad offshore services
Location
Hyderabad | India
Job description
Payroll Specialist Job Description:
The Business Services Senior Analyst will support daily operations of US Payroll, and projects and initiatives sponsored and/or supported by US Payroll that align with the business goals of the company at large. ● Create, manage, and provide reporting for operational analysis, trending, audit, and special projects ● Monitor and assist in the resolution of escalated payroll issues and inquiries from internal customers and agencies ● Continuous education and development to remain knowledgeable on current payroll rules and regulations ● Develop professional relationships within Business Services, support teams, and customer LOB Operations ● Adhere to compliance and control protocol as defined by organization key control framework ● Minimum of 4 years of demonstrated work experience in payroll processing for large volume, multi-state, multi-frequency payroll (50,000+ payees) ● Payroll processing experience in PeopleSoft or other HRMS human resources function Reporting to: ● Team Lead (or above) Shift Timings: ● Coverage is from 6:30 PM to 3:30 AM IST (Daylight Savings adjustments as per the EST time zone). To be successful in this role, you should have: ● Self-motivated with strong attention to detail ● Take initiative and utilize available resources to apply sound judgment and decision- making skills in dealing with a variety of routine and non-routine issues, often with limited standardization ● Execute multiple tasks simultaneously, meet deadlines, and exceed goals in high-pressure situations ● Ability to prioritize deliverables, projects, and escalations in a fast-paced environment ● Professional, effective, and persuasive communication skills (verbal, written, and interpersonal) ● Organizational skills ● Problem solving skills ● Time management Qualifications: ● Bachelor’s degree preferred ● Staffing industry experience preferred ● Experience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex matters ● Advanced Excel and Google Suite experience required ● Candidates from prior experience of working in PeopleSoft ● Ability to work flexible hours when neededJob tags
Salary
