Consultant-Technology & Implementation
Location
Mumbai | India
Job description
Role Purpose
Consultants are expected to complete specific tasks as part of aconsulting project with minimal supervision. They will start to build acore areas of expertise and will contribute to client projectstypically involving in-depth analysis, research, supporting solutiondevelopment and being a successful communicator. The Consultantmust achieve high personal billability.
Do
Consulting Execution
- An ambassador for the Wipro tenets and values
- Work stream leader or equivalent and coordinates small teams
- Receives great feedback from the client
- Client focused and tenacious in approach to solving clientissues and achieving client objectives
- Organises work competently and ensures timeliness and quality ofdeliverables
- Has well grounded understanding of best practice in given areaand industry knowledge, and can apply this under supervision
- Develops strong working relationships with team and client staff
Business development
- Ensures high levels of individual utilisation achievement inline with the levels expected as part of the goal setting process
- Sells self by creating extensions to current assignments anddemand on new assignments based on track record and reputation
- Understands Wipro's core service and consulting offering
- Builds relationships with client peers and provides requiredintelligence/insights to solve clients business problems
- Identifies sales leads and extension opportunities
- Anchors market research activities in chosen area of work
Thought Leadership
- Develops insight into chosen industry and technology trends
- Contributes to team thought leadership
- Ensures a track record is written up of own assignment and,where appropriate, ensures it is written up as a case study
Contribution to Practice/Wipro
- Continually delivers all Wipro admin in a timely manner(timesheets, appraisals expenses, etc.,)
- Demonstrates contribution to internal initiatives
- Contributes to the IP and knowledge management of Wipro and GCGand ensures its availability on the central knowledge managementrepository or Wipro and GCG
- Leverages tools, methods, assets, information sources, and IPavailable within the knowledge management platform
- Engages with other consulting and delivery teams to enhancecollaboration and growth and is part of the Wipro 'Communities'activities
- Proactively participates in initiatives and suggests ideas forpractice development
- Makes use of common methods and tools which are proven to work
- Develops process assets and other reusable artefacts based onlearnings from projects
- Proactively participates in and suggests ideas for practicedevelopment initiatives
- Shares knowledge within the team and networks effectively withSMEs to bolster understanding and build skills
Display
Lists the competencies required to perform this role effectively:
Competency Levels
Foundation
• Demand Generation
• Client Engagement and Management
• Consulting Skills and Tools
• Business Analysis
• Structured Analytical Thinking
• Solution Building
• Business Analysis
• Structured Analytical Thinking
• Solution Building
Competent
• Effective Communication
• Problem Solving and DecisionMaking
Expert
Master
Personal Attributes
- Enthusiastic, self motivated, team player professional and eagerto deliver good work for clients and practice
- Strong in analytical skills
- Reliable strong organisational skills, excellent written andverbal communication/presenting skills
- Works with minimum supervision within defined parameters andtakes responsibility and accountability for deliverables –recognized as proactive and a problem solver
- Expands responsibility on own initiative and demonstratesadaptability and flexibility
- Focuses and builds subject matter expertise
- Develops product/solution delivery expertise
- Compliant to people management processes such as appraisals andtraining plans
Deliver
Strategic Objectives | Parameter Description | Measure (Select relevant measures/ modify measures after speaking toyour Manager) |
Deliver growth in consulting revenues | · Supportbusiness performance for direct consulting against relevantquarterly/annual targets · Improvequality of consulting by flawless delivery of consulting engagements | · % ofPersonal Utilisation Achievement (against target) · No. ofRFI/RFPs responses supported · No. ofconsulting projects delivered · AverageCSAT, PCSAT across projects |
Generate Impact | · Enable pullthrough business/ impact for Wipro through front end consultingengagements/deal pursuit/client relationships | · Number andvalue of downstream opportunities identified for GCG and larger Wipro |
Grow market positioning | · Support thedevelopment of thought leadership/offerings/assets for the practice tosupport business growth | · Eminence andthought leadership demonstrated through content, citations andtestimonials · Number ofideas generated and contribution to the development of new consultingofferings/solutions/assets |
Provide consulting leadership to accounts | · Support GCG Account Lead/Account team to grow consulting serviceportfolio | · Number of consulting deals in the account supported |
Grow the consulting talent | · Grow skillsand capabilities to deliver consulting engagements in new industries,business themes, frameworks, technologies | · SelfDevelopment - Min 32 hrs on training in a year. Combination of onlineand classroom on new industries, new business themes, new technologies,new frameworks, etc. |
Build the consulting community | · Individualcontribution to People Development and Collaboration Effectiveness | · Distinctparticipation in and demonstration of: · Collaboration across GCG - through the contribution to cross-practiceofferings, sharing of best practices, consulting community initiatives · KnowledgeManagement - Number of Assets owned/contributed to Consulting Central |
Core Banking
Job tags
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