Concentrix
Location
Gurgaon | India
Job description
Job Description:
Role: Remote Desktop Support Location: Gurgaon (Work from Office) Shifts: 24*7 Notice Period: Immediate to 15 Days Joiners only Job Description Desired Skills: Excellent verbal and written communication skills Working experience on BMC Remedy tool Should be willing to work in shifts (24*7) Overall, should be a good team player with willingness to learn and drive to achieve. ITIL certification (added advantage). Knowledge of Cloud Computing Infrastructure (added advantage) Working experience into remote support tool (added advantage) Window OS & desktop troubleshooting knowledge Qualification: Graduate with Diploma/Certificate in Information Technology Regular degree/diploma in Information Technology, B.E, B. Tech, BCA / MCA, BSCIT (would be given preference) Certifications & Specializations ITIL V3 / ITIL Advanced Microsoft Certified: Azure Fundamentals (added advantage) Certifications in network i.e., CCNA - Cisco Certified Network Associate (would be given preference) Experience: 2 to 5 years in industry 2 years’ working experience in IT Service Desk / HelpdeskJob tags
Salary
