CA-One Tech Cloud Inc.
Location
Bangalore | India
Job description
Company Description :CA-One Tech Cloud Inc is a fast-growing and proven IT services firm providing world-class technical and staffing solutions in both public and private sectors. Established in 2017 and headquartered in Fremont, CA, the company is founded on the principle that a leading IT services firm must employ only the most experienced, application-specific resources and technologies. Their team is dedicated to creating a strong and content workforce, in order to maintain high retention rates and a strong employer-employee relationship. They offer employee-friendly environments and benefits, including a growth-oriented atmosphere, an open-door policy, a work-life balance, and being an equal opportunity employer. Benefits include health insurance, paid vacations, and commissions.Client : Infosys/GooglePayroll : CA-One Tech Cloud Inc.Location : Bangalore (WFO)Shift : RotationalRole Description :This is a full-time role for a Google WorkSpace L3 Support at CA-One Tech Cloud Inc located in Bengaluru. This is an on-site position that requires providing high-level technical support for Google WorkSpace and resolving complex technical issues for a variety of clients. The right candidate will be responsible for conducting root cause analysis and collaborating with a global support team to resolve customer problems quickly and efficiently.Qualifications :- Bachelor's degree or higher in computer science, engineering, or a related field- 5+ years of technical support experience, and experience with Google WorkSpace and other SaaS solutions- Demonstrated expertise in troubleshooting and resolving complex technical issues- Strong communication skills and experience in customer-facing roles- Strong organization and analytical skills, with the ability to multitask and prioritize workload efficiently- Ability to work independently and in a team-oriented, collaborative environment- Willingness to work during off-hours and overtime as needed (ref:hirist.tech)
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