Location
Thiruvananthapuram | India
Job description
We're looking to hire an experienced eCommerce Business Analyst/Solutions Consultant to join our team in India. The role requires proven experience in delivering high-quality technical solutions as you'll be working with the client stakeholders, internal technical team and related third parties to analyse, design and document technical solutions to meet the business objectives. The role covers the full project life cycle from the elicitation of business requirements through to user acceptance testing and implementation of the system(s).
The core responsibilities are:
- Conducting client research and analysis of the current technology stack in use capability
- Lead platform-agnostic discoveries and suggest the best fitting solutions which are logical, meets business needs, and are platform appropriate
- Leading technical integration projects for integration led projects.
- Involved in re-platform projects for eCommerce platforms end to end
- Create, own, and manage functional scope
- Understand the client’s business needs and process
- Help our clients with building their road maps and backlog grooming of requirements
Requirements
- 3+ years within an integration background and/or eCommerce.
- Leading discovery workshops to gather business requirements, understand the current state and develop technical requirements
- Translating outputs from discovery workshops into Epics and present highly technical concepts to external/internal senior business stakeholders
- Understanding of the full eCommerce product life cycle, including back-end systems (OMS, PIM, ERP, etc)
- Proven track record in software development environments and experiences of end-to-end project lifecycles
- Acting as a subject matter expert, including raising awareness of innovation, process improvements, and how to solve client challenges
- Proficient in co-coordinating with globally dispersed teams and vendors across different time zones
- Experience with B2B and B2C eCommerce implementations
- Familiar with JIRA, Confluence, MS Outlook, Word, Excel, Visio, and Project
- Requirement documenting skills in the form of user cases, user stories, wireframing, user flows/diagrams and functional specifications
- Ability to translate between development, creative and business stakeholders
Essential Skills & Experience
- A bachelor’s degree or equivalent
- Exceptional analytical and conceptual thinking skills
- Experience creating detailed reports and presenting
- Previous experience providing estimates for production work
- Excellent attention to detail, oral and written communication skills
- Interpersonal and consultative skills
- Team player with excellent collaboration skills, with a fantastic can-do attitude
- Previous experience facilitating discovery workshops
- Ability to analytically think and problem solve
- Knowledge of project management tools and methodologies
Desirable Experience & Knowledge
- Good Understanding of one or more of the following platform
- BigCommerce
- SAP
- Commerce Tools
- WooCommerce
- Prestashop
- OpenCart
- Understanding of App Commerce, web standards etc
Benefits
- Extremely competitive remuneration package
- Work from home and work from home allowance
- Technical training and certification
- Food and gift vouchers
- Work in a team of bright, friendly and cooperative people
- Health insurance and Term insurance
- Great work-life balance and 35 days annual leave
- Interest free salary loans
- Fresh fruit and snacks in the office
- Regular team events
- A positive and fun environment
Job tags
Salary
