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Customer Support Associate


Hindustan Recruitment


Location

Delhi | India


Job description

NOTE- Having at least one year of experience in the same domain (customer support)

Salary up to 28k

walk in interviews only.

Answering questions about a companys products or services: Customer care employees should be knowledgeable about the companys offerings and be able to answer both general and specific customer questions.

Processing orders and transactions: This may involve receiving and processing incoming orders, transactions, as well as handling order cancellations, product returns, or exchanges.

Resolving issues and troubleshooting technical problems: Customer care employees should be able to resolve product/service issues, troubleshoot problems, and provide ongoing technical assistance to customers.

Delivering information about a companys offerings: Customer care employees should be able to provide accurate and up-to-date information about the companys products and services.

Providing proactive customer outreach: Customer care employees should be able to reach out to customers proactively to ensure their satisfaction and build long-term relationships.


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