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Test Administrator


Pearson


Location

Chandigarh | India


Job description

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:

Comply with all testing procedures and strictly adhere to company policies using careful judgment

Check in testing candidates, verify identification, and explain the exam process

Proctor / invigilate candidates while testing

Troubleshoot with internal departments to fix technical issues

Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.

Qualifications

High school diploma or equivalent is required

Minimum of 1 year customer service experience is preferred

Experience proctoring or invigilating exams is highly preferred

Must be flexible in work hours and days

Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)

Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.

Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance


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