logo

JobNob

Your Career. Our Passion.

GMS_Senior Manager_Cross Solution - Service Integration Lead


Ernst & Young


Location

Bangalore | India


Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Cross Solution - Service Integration Lead, Global Managed Services

At EY GDS – a member of the global integrated service delivery center network by EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated solutions, leveraging our deep sector and domain expertise to deliver enhanced value to our clients. In MS we are also ambitious, seeking to more than double our success in the future.

The opportunity

The purpose of this position is to provide the engagement governance and operational delivery discipline and expertise required to deliver 1) a managed service engagement that spans multiple service lines or 2) multiple managed services on one client.  The role is required to provide seamless, consistent client experience irrespective of underlying service line delivery.

Its objective is to integrate all service lines / multiple solutions into one common service to the client and has overall responsibility for effective service delivery (apart from cost) on behalf of the Cross service integration executive / lead partner.  We may also wish to deploy a single Cross solution Service Integration Lead onto multiple accounts where their responsibility focuses solely on driving operational Managed Services excellence through contracts.

The Global MS Cross Solution - Service Integration Lead will oversee all aspects of an engagement (understood as the end-to-end delivery, including technology, process and people) and works with the various engagement leaders to improve performance and deliver results and outcomes which are in line with the respective cost baselines “as sold” and EY´s related MS contractual obligations. This role will also play an integral part in providing the operational delivery discipline and seamless, consistent client experience irrespective of underlying service line delivery.

This role will focus on delivering services across the following topics

Your key responsibilities

Skills and attributes for success

To qualify for the role, you must have

Ideally, you’ll also have

What we look for

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  


Job tags



Salary

All rights reserved