Assistant Manager

EXL IT service management

Location

Chennai | India

Job description

Graduate
Flexibility
Good Communication
Good excel skills
Managing the team
Problem solving
Follow every aspect of SOP without fail
Complete received Audits with Quality
To achieve Quality and production target
Follow project related protocols and instructions
Escalate issues, identify trends
Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis
Check with Manager in case of clarifications
All emails from Manager should be answered promptly without fail
Ensure compliance of entire team for HIPAA, OIG

Job tags

Salary