SI PLACEMENTS INTERNATIONALS
Location
Ahmedabad | India
Job description
Dear Jobseekers,
We are hiring for the position of Customer Experience Specialist - Ahmedabad location.
We are seeking highly motivated individuals with excellent communication skills in English and Hindi to provide exceptional customer service through voice support.
Job Title: Customer Experience Specialist - Voice Support
Location: Ahmedabad Salary: Up to 15k to 20k (Based on BPO experience & Interview)
Experience Required: Freshers with Fluent English Communication Skill.
Shifts: Night shift between 6 am - 10 pm (24*7 environment)
Week Off: Any two rotational shift
Requirements:
Strong verbal communication skills with excellent command over English and Hindi languages.
Ability to handle and resolve customer queries and complaints with empathy and professionalism.
Prior experience in customer service and voice support in a BPO or similar industry is preferred.
Good understanding of customer service principles and practices.
Ability to multitask and manage time effectively while maintaining accuracy and attention to detail.
Willingness to work in a 24*7 environment with night shifts and rotational offs.
Minimum qualification of HSC.
Proficient with computers and basic software applications.
Must be able to commute within a local transport boundary of 30kms.
Responsibilities:
Provide excellent customer service through voice support.
Resolve customer queries and complaints with empathy and professionalism.
Accurately record and maintain customer interaction details in the system.
Work collaboratively with team members to achieve individual and team targets.
Adhere to established procedures, policies, and quality standards.
We welcome referrals from your company, friends, and family groups.
If you are interested in this exciting opportunity, please send your CV to [email protected] or WhatsApp us at 9313292442.
Feel free to share this job posting with your friends and family who might be interested in this role.
Regards,
Ekta
SI Placements International
Job tags
Salary
Rs 20000 - Rs 30000 per month
