Location
Bangalore | India
Job description
Company Overview
YO HR CONSULTANCY is a leading HR consultancy firm operating in the None industry. With years of experience and a dedicated team of professionals, we specialize in providing recruitment and HR services to our clients.
Role And Responsibilities We are currently seeking a talented and experienced System Administrator II to join our team. The responsibilities of this role include:
- Managing end user enterprise technologies and providing white glove escalation support.
- Managing the day-to-day health and operations of enterprise systems and applications.
- Creating workstation OS deployment automation via Microsoft SCCM, Intune, JAMF, and others.
- Working with vendors for troubleshooting and resolution of escalated issues.
- Understanding and documenting computing needs of other departments.
- Creating basic tooling/automation to reduce toil and operational documentation for tier 1 and 2 on how to use.
- Operationalizing manual processes and reducing toil.
- Managing and updating OS deployment automation for physical and virtual deployments.
- Managing and updating backend IT servers and toolsets to keep them compliant.
- Managing M365/Azure technologies and following documented processes/vendor best practices.
- Continued learning and understanding of deployed applications and systems to surface ways to make end users' lives better.
- Providing mentoring during escalation support to reduce recurring instances.
- Creating and managing small projects by using SCRUM principles and work estimation.
- Working with IT Architects and Engineers to build and provide feedback on deployed systems.
- Participating in change management processes by creating documents/flyers/graphs to showcase/sell to end users.
Candidate Qualifications The ideal candidate for this role should have:
- A minimum of 3 years of experience in a corporate Desktop role or equivalent experience.
- Microsoft 365 Certified: Fundamentals (MS900).
- Microsoft Certified: Security, Compliance, and Identity Fundamentals.
- Microsoft Certified: Power Platform Fundamentals.
- Microsoft Certified: Azure Virtual Desktop Specialty.
- M365 Applications: MS OneDrive for Business, MS SharePoint Online, MS Teams.
- Apple Certified: JAMF 200 course completion or equivalent experience with JAMF Pro server, package deployment, MDM enrollment, profile configuration.
- Automation: PowerShell, Bash, Z Shell.
- Preferred: Bachelor's degree or equivalent work experience.
- Preferred: M365 and Azure experience.
- Preferred: Citrix, DaaS, Modern Desktop.
- Preferred: Apple Certified: JAMF 300 course completion or equivalent experience with patch management, security workflows including FileVault, and advanced packaging.
- Preferred: JAMF Helpdesk 2 series training, JAMF Pro MacOS, JAMF scripting series, Automation and Infrastructure as Code: PowerShell, Bash/ZSH, Ansible, Python, Java, VDI Cloud, Cloud Basics.
Required Skills The candidate should possess the following skills:
- Scrum story writing and planning.
- Technical writing skills.
- Creation of documentation, processes, and procedures.
- Advanced Windows OS and Mac OS knowledge.
- Creating OS deployment packages and automation.
- Advanced troubleshooting in networking, protocols, multisystem applications, and log analysis.
- Proficient in multiple scripting languages including PowerShell, Bash, and Z Shell, with the ability to create from scratch, solve problems, and create tools.
- M365 administration via PowerShell and web UI.
- Advanced Office Productivity tools for data analysis including Excel and PowerBI.
- Project management, ranging from a few days to a few months.
- Basic AWS knowledge and Cloud Infrastructure.
Skills: daas,saas,os deployment automation,microsoft sccm,citrixdaasmodern desktopapple certified: jamf 300 course completion or equivalent experience with patch management, security workflows including filevault, and advanced packaging.jamf helpdesk 2 serie,advanced windows os and mac os knowledge,it servers and toolsets,bachelors degree,cloud infrastructure,creating os deployment packages and automation,microsoft sccmintunejamf,m365azure technologies,it services,ms900microsoft certified: securitycompliance and identity fundamentalsmicrosoft certified: power platform fundamentalsmicrosoft certified: azure virtual desktop specialtym365 applications ms onedrive ,m365 cloud management,project management,operational documentation,advanced troubleshooting in networking, protocols, multisystem applications, and log analysis,advanced office productivity tools for data analysis including excel and powerbi,system administration ii,basic aws knowledge,scrum story writing and planning,application and systems troubleshooting,microsoft sccm/intune/jamf,proficient in multiple scripting languages including powershell, bash, and z shell, with the ability to create from scratch, solve problems, and create tools,modern desktop,m365 administration via powershell and web ui,technical writing skills,system administration
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