Location
Pune | India
Job description
Overview
The Key Account Manager plays a crucial role in our organization by managing and nurturing relationships with our key clients. This position is essential for driving revenue growth, client retention, and satisfaction. As the primary point of contact for key accounts, this role is instrumental in understanding client needs and ensuring their expectations are met.
Key Responsibilities - Develop and maintain strong relationships with key clients
- Strategically identify new business opportunities within key accounts
- Drive revenue growth by upselling and cross-selling products and services
- Collaborate with internal teams to ensure seamless execution of client deliverables
- Understand client needs and contribute to the development of customized solutions
- Monitor and analyze key account performance metrics
- Ensure timely resolution of client issues and concerns
- Prepare regular reports and updates on key account status
- Stay updated on industry trends and competitive landscape
Required Qualifications - Bachelor's degree in Business Administration, Sales, or relevant field
- Proven experience in key account management or sales
- Strong negotiation and problem-solving skills
- Excellent communication and presentation abilities
- Demonstrated ability to meet and exceed sales targets
- Strategic thinking and analytical mindset
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in CRM software and Microsoft Office suite
- Customer-oriented approach and a focus on customer satisfaction
- Team player with a positive and proactive attitude
Skills: negotiation,client management,sales strategy,communication,analytical thinking,revenue growth,customer satisfaction,crm software,business opportunities
Job tags
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