Serve as the Administrator, Architect, and Developer for all things Salesforce.
Consult and support business stakeholders to develop and optimize service delivery and drive efficiency across the platform(s).
Provide day-to-day support and maintenance of Salesforce and other related applications.
Conceptualization, implementation, monitoring, and management of business applications.
Ensure proper documentation and testing of all applications and system configurations.
Analyze existing features and designs for scalability and performance in order to design and recommend solutions to the business partners.
Communicate complex ideas to technical and cross-functional colleagues.
Manage licensing and oversee license and maintenance renewals.
Develop and deliver training to Salesforce users as needed.
Attend regular vendor training and informational sessions to keep knowledge and experience current.
Other duties as assigned.
CANDIDATE S PROFILE
Education Experience
BE Computer Science / Information Technology or equivalent.
Minimum 10+ years of experience in managing business applications and their interfaces.
Minimum 5+ years managing a Salesforce environment.
Professional Skills
Experience with Marketing and Business Development tech stack optimization and training including, but not limited to: Salesforce, HubSpot, LinkedIn Navigator and other platforms.
Extensive experience with Salesforce reports and dashboard building required.
Strong project management skills; results-focused with impactful execution and follow-through; highly detail-oriented.
Excellent decision-making, problem solving and critical thinking skills
Excellent interpersonal skills and professional demeanor.
Strong verbal and written communication skills.
Good knowledge and experience with current relevant systems and technologies
Detail oriented with the ability to troubleshoot and resolve technical and analytical problems
Ability to multi-task, prioritize, and manage time effectively.
Proven experience with basic systems development, coding and/or customizations.
Ability to comprehend business requirements and the associated system capabilities
Team player and Collaborator that is adaptable to change and can handle multiple tasks simultaneously in a fast-growing company.
Technical Skills
Extensive experience with Marketing and Business Development tech stack technology including, but not limited to: Salesforce, HubSpot, LinkedIn Navigator and other platforms.
Experience working Microsoft Office 365, including SharePoint, Power BI, Teams, Planner, etc.
Experience working with databases, especially SQL highly desirable (writing queries, reporting, etc.).
Experience working with various programming languages desirable.
