Allegis
Location
Bangalore | India
Job description
- We have an amazing opportunity for one of our leading US based health insurance client for Customer Support Representative with Voice Process for Bangalore location. Our client is seeking a dedicated and empathetic Customer Service Representatives to join their Global Individual Health operations team. As a leading provider of private medical insurance worldwide, the organisation is committed to delivering exceptional customer experiences to the expatriate clientele.
Who can walk-in ?- Bangalore Candidates only. Experience range : 1 -6 Years Compensation : Maximum 6.5 L Offer made based on fitment/Band Education : Any Graduates/Any Postgraduates Shifts : who are open to rotational shifts Must have skills : Who have experience in customer service and voice process; good communication skills Walk-in details : Walk-in Dates : 1-March-2024, Friday & 2-March-2024, Saturday Walk-in Location: Allegis Global Solutions, 2nd Floor, Commerce @ Mantri, Bannerghatta Road, Bengaluru 560076 India Work Location : Prestige Tech Park, Outer Ring Road, Bangalore Interview Process : Screening Interview -> Assessment Test -> F2F interview at Client Location in Bangalore Roles and Responsibilities : - Ensuring first contact resolution and responding promptly to customer inquiries. - Adhering to operating procedures and regulations in line with policy terms and conditions. - Offering quality information regarding health benefits to customers. - Monitoring turnaround times to ensure timely resolution of customer contacts. - Building collaborative relationships with internal global teams to optimize resources. - Actively supporting team members and contributing to achieving operational goals. - Performing ad-hoc tasks as required to meet business needs.Job tags
Salary