upGrad
Location
Mumbai | India
Job description
About Us
upGrad is South Asia's largest online higher ed tech company offering 100+ courses in
collaboration with top-notch global universities like Duke Corporate Education (US), Michigan
State University (US), Liverpool John Moores University (UK), Deakin Business School (Australia),
Swiss School of Business Management, (Geneva), IIT Madras (India), IIM Kozhikode (India), and
others. Founded in 2015, the international edtech leader has impacted over 1 million total
registered learners in over 50+ countries across the world.
upGrad has ranked No.1 in the LinkedIn Top Startups India 2020 list. This is the third time that upGrad has been featured in the LinkedIn Top Startup list after 2018 and 2019. It is also
amongst GSV Global EdTech 50 and has ranked amongst the Top 50 in the FT Asia-Pacific High
Growth Companies 2021.
The ideal candidate for this role: You are a proven sales performer adept in direct-to-consumer
consultative sales, in Southeast Asia. You are comfortable working with high ticket-size products
that require focused nurturing over time and yet can build urgency for the end
consumer to decide quickly. You have worked in an extremely competitive sales environment and
have been in the top 10 percentile of your team.
What will you be doing
● Being a mentor and guide whom potential learners can look up to for career advice.
● Counselling potential learners, helping them plan their career path, and making them
understand how upGrad can catalyze their career
● Carrying weekly enrollment/ revenue and collection target
● Establishing the uniqueness and effectiveness of upGrad's model of online learning.
● Owning the complete sales closing life cycle for leads assigned to you. This includes
making phone calls, product demonstrations, sales closing, and post-sales relationship
management.
● Maintaining a detailed database of all the interactions with the leads and providing
constant feedback to the marketing team on lead quality
What we are looking for
● Individual with outstanding communication (written and verbal) and interpersonal
skills.
● Experience in international sales (EdTech sales would be an advantage).
● Individuals who can understand the culture of APAC (Asia Pacific) countries and
understand the buying capacity of students from these countries.
● Rockstar sales performers with proven track records.● Great listeners, and trustworthy individuals who can bond with our potential learners.
Individuals with the ability to approach any situation with patience and very strong
empathy
● Individuals who take a disciplined approach towards building funnel, tracking feedback,
prioritizing tasks, and overachieving targets and deadlines.
● Sales bent of mind, to understand and effectively communicate what upGrad is
offering to its prospective learners and achieve revenue targets
● Passion to deliver the highest levels of customer service at all times
● Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable
What are your deliverables / KPIs
● Minimum of 100 dials per day.
● 1.5 hours of talk time on average per day.
● 2 test takers on an average per day.
● Weekly revenue targets to be met and over-achieved.
Shift Timings
9:00 PM – 6:00 AM (Could extended based on achieved targets)
Weekly off
6 days working (2 days Alternate Saturday off)
Location: Mumbai (WORK FROM OFFICE)
Education: Graduate/ MBA
Job tags
Salary
