Mapping and Administrative Support Specialist

Location

Chennai | India

Job description

• The Mapping and Administrative Support Specialist is primarily responsible for using design software to create customized, highly-detailed office maps and floor plans, per the requirements of Logitech s enterprise customers

• They will also work closely with the Enterprise Support & Services teams to process the map creation requests, and fix or update maps as needed by our customers
• The role will also assist with a variety of projects and administrative tasks related to the Support & Services team
• Successful candidates will have experience with Adobe Illustrator or similar software, as well as project management software such as JIRA, Asana, or similar products
• They will also have experience in the customer support or services field, and familiarity with common needs and practices and common software tools of larger enterprise companies
• This role is not customer-facing, but will work closely with internal team members who do work with our customers, helping to enable an excellent customer experience from behind the scenes

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you ll need for success at Logitech. In this role you will:

• Use Adobe Illustrator and similar tools to create floor plans

• Use project management software to organize requests such as Asana and Jira

• Be part of a team working to meet important business customer needs

• Contribute to related projects and tasks within the department as needed

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

• Proficient in Adobe Illustrator

• Proficient in Microsoft or Google workplace tools, particularly spreadsheets and data entry

• Experience with project management tools such as JIRA, Asana, or similar

• Strong knowledge of Windows

• Strong written and verbal communication skills in formal / business settings

• A perfectionist when it comes to creating projects and artwork

• Experience in a technical support role strongly preferred, but not required

• Knowledge of Logitechs products and software is helpful but not required

Education

4-year degree or equivalent experience

Job tags

Salary