Customer Service Executive

Location

Bangalore | India

Job description

Urgently Requirement For Chats Process

NIRA aspires to be the pre-eminent financial brand for the mass market or Middle India. We already have customers in over 5,000 towns and cities, and we're growing quickly. It's a very exciting time to join us. We are over 300+ employees.

Job Description:

Responsibilities

• Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.
• Highly target-driven individual.
• We would love for you to take initiative to create processes that make internal processes progressive.
• Coordinate with managers to complete the allocated task on a daily basis.
• Respond to customer queries in a timely and accurate way, via phone, email or chat.
• Identify customer needs and help customers use specific features

Requirements

• Strong written and verbal communication skills (English)
• Candidate must have experience in Chats Process
• High attention to detail.
• Organized and process have driven.
• Take ownership and responsibility.
• Multi-tasking abilities
• Male and female both for Non voice process(chats)

Additional Information

• Experience Required 1-2 Years.
• Week offs are rotational and will keep changing every month.
• 5 working days

For more details you can contact the below given no.

Phone No- 8884144335

Job tags

Salary