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Location

Thane | India

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Job description

Hiring for Travel Process Customer Support

Airline Ticketing

( JOINING BONUS 30,000 )

Location : Mumbai 

5 days Working (Rotational Shift)

Salary : 25k to 39k In hand + variables

1+ years of experience in Travel Process

Industry: Bpo/Call Center

Key skills & knowledge:
• Experience in customer care(voice) for an Airline / Travel related business
• Must have the ability to work under pressure.
• Excellent writing and comprehension skills.
• Extremely good verbal & written communications skills.
• Technical knowledge of English communication - sentence construction, grammar, punctuation etc.
• Ability to observe, analyse and give constructive feedback.
• Presentation, Feedback & Coaching skills.
• Hands on experience on MS-Office; preferably on MS-Excel, Power Point.
• Customer orientation.
• Customer Service Attitude.
• Effective problem-solving skills.
• Highly energetic & enthusiastic.

Responsibilities:

Assist members with understanding program benefits and consult them on product inquiries

Resolve questions and be able to process all travel inquiries

Assist members with schedule changes, reinstate cancelled bookings

Requirements:

1+ years of experience in Travel Process

Excellent communication with fluency in English

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Job tags

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Salary