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Assistant Manager - Communications


FanCode


Location

Mumbai | India


Job description

At FanCode Shop, we're rewriting the playbook on how Indian sports fans engage with and acquire official merchandise. Collaborating with major names in Indian and global sports, we deliver authentic, stylish gear to fans everywhere. From FIFA and ICC to the NBA, top European football clubs, and IPL franchises, our partnerships redefine sports commerce in India.

We are looking for a CRM Manager for our Engagement and Retention Marketing to join our team and lead our customer relationship management initiatives. You will be responsible for developing and implementing strategies to increase customer loyalty, retention, and lifetime value. You will also work closely with the marketing, sales, product, and customer service teams to deliver personalized and relevant communications across various channels, such as email, SMS, push notifications, social media, and more.

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