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Senior Manager


EXL


Location

Noida | India


Job description

Primary Responsibility Pertaining To The Aligned Portfolio

The role is accountable for

  • Driving execution of HR plan for the organization.
  • Define talent strategy as per business strategy and goals; Anticipate and plan for capabilities that drive growth
  • Develop and oversee deployment of HR strategies, policies, and practices for the business unit
  • Structure compensation and benefit packages for roles and levels, promotions and corrections
  • Influence and drive people outcome through other talent management functions including Talent acquisition, Talent development and Performance management
  • Oversee employee engagement and retention planning and implementation, managing exits
  • Lead culture and mindset shift to drive better business outcomes
  • Track and influence employee productivity, revenue contribution and margin contribution
  • Succession planning for key leadership roles in the unit
  • Build leadership pipeline
  • Report on key HR metrics and manage HR compliance for the business unit
  • Craft cutting edge solutions and presentations for 'request for proposals/request for information'

Role/ Responsibilities

Accountable for successful delivery of all HR programs and processes for the assigned client / business group. Key among these programs

  • Employee Relations: Accountable for managing employee relations concerns, adhering to HR policy while following guidance.
  • Drives resolution of issues, in collaboration with partners in staffing and legal and escalates when necessary.
  • Work closely with HR COEs and ensure seamless integration of the HR priorities
  • Performance Management: Accountable for delivery of Performance Management processes, including Mid-Year Check-In and Performance Review, and is accountable for delivering calibration sessions during Performance Review.
  • Employee / Manager Development: Partners with COE resources to deliver Employee &Management Excellence programs and build capability and effectiveness in the line organization.
  • Accountable for talent planning and management for the client / business, in fulfillment of the HR Plan.
  • Drive and Delivery of Talent Management programs for HIPO population, following direction from the COE regarding responsibilities.
  • Collaborates with HR Leadership to design talent planning solutions that will fulfill the HR Plan and serve the business.

Competencies

  • Conformance with Policies/Compliances
  • Design and implement personnel policies, frameworks and processes
  • Fosters a spirit of collaboration and team work
  • Has a Strategic focus and business acumen
  • Has a bias for action. Superior Implementation
  • Intellectually agile and analytical
  • Knowledge of statutory obligations/Other compliances
  • Relentlessly pursues excellence
  • Strategic Partner

Experience And Skills

  • 10-15 years of HR Operations and leadership experience managing/supporting multiple geographies and locations
  • Work well under pressure, managing deadlines and demonstrating flexibility in handling multiple priorities
  • Strong Organization skills and ability to operate fairly independently
  • Strong business and HR acumen, including strong problem solving skills and critical thinking
  • Good Interpersonal and conflict management skills


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