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Assistant Manager - Retail Sales


The Infinity Space


Location

Ranchi | India


Job description

Responsibilities :

- Assist the Retail Store Manager in planning and implementing strategies to attract customers

- Coordinate daily customer service operations (e.g. sales processes, orders and payments)

- Track the progress of weekly, monthly, quarterly and annual objectives

- Monitor and maintain store inventory

- Evaluate employee performance and identify hiring and training needs

- Supervise and motivate staff to perform their best

- Coach and support new and existing Sales Associates

- Monitor retail operating costs, budgets and resources

- Suggest sales training programs and techniques

- Communicate with clients and evaluate their needs

- Analyze consumer behavior and adjust product positioning

- Handle complaints from customers

- Research emerging products and use information to update the store's merchandise

- Create reports, analyze and interpret retail data, like revenues, expenses and competition


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