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Service Team Lead - Kanpur ( QR Sales)


One 97


Location

Kanpur | India


Job description

. Capable to handle minimum 20 to 25 FSE's (on-roll).

. Base Location Geographical knowledge required.

. Team handling & motivation

. Handling merchants complaints day to days basis

. Allocation of the complaints to the FSE's based on pin codes.

. He should aware of the TaT closer (with in the time line) minimum 48 hours

. Device return pic-up from merchant by service team (FSE's).

. Team follow-ups on merchants complaints vs closer part.

. Finally Team (FSE) productivity responsibility.


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