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Customer Support


Capgemini Technology Services India Limited


Location

Gurgaon | India


Job description

Experience- 1 to 5 Years
Job Location- Gurgaon
Shift Timings- US shift hrs
Notice Period- Immediate Joiner

Location- Tower 4, GF, Capgemini Engineering (Erstwhile Altran)
Candor Techspace, Sector 48, Gurugram, Haryana 122001

Job Requirements-
• Min 1 year to 3 years + working experience in IT industry (Service support) / Customer Success and/or Customer relationship management.
• Work experience with Cisco related products or Cisco CCNA certification is preferred (Technical knowledge preferred)
• Excellent Communication Skills
• Presentation and Collaboration skills
• Multiple stakeholder management (Candidate should have worked in B2B environment)
• Can work independently without supervision, confident customer-facing, can-do attitude / Positive demeanor.
• Great Team player and flexible
• Consultative and Strategic mentality
• Skilled in converting goals into actionable plans to meet business objectives.
• PowerPoint, Excel knowledge and basic reporting skills
• Willingness to work in US Shift hours (permanently)
• Bachelor's Degree (or equivalent) in Engineering or similar technical field
Mandatory documents to carry-
Updated resume (hard copy)
Government-photo ID (original and photocopy).

If available for F2F interview, kindly reply with a confirmation at [HIDDEN TEXT]

For any queries, please drop a mail on [HIDDEN TEXT]


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