Naman Group
Location
Mumbai | India
Job description
Job Responsibilities:
Participate in creating and maintaining a positive working culture for all team members
Participate in overseeing hiring training coaching development and discipline for Outlet FOH staff
Liaise with and supports the goals of the culinary management team.
Maintain the quality and consistency of the guest experience
Participate in Outlets financial performance and goal establishment
Seek new opportunities and strategies for the improvement of the Outlet operations
Create and maintains procedural protocol for Outlet Operations
Maintain compliance with departmental policies procedures and standards
Oversee operations in compliance with legal and regulatory agency requirements
Actively manage the food & beverage operations
Actively interact with guests and staff during operations
Complete daily weekly and monthly management administrative duties including operations reports financial documentation guest correspondence human resources / staff management paperwork operations evaluations standard operating procedures safety and sanitations checklists ordering and inventory documentation and PR/marketing tasks.
Qualifications / Requirements:
Strong written verbal and nonverbal communication skills
Strong problemsolving skills
Proactive attitude with strong organizational and time management skills
The ability to motivate and inspire others to work cooperatively to achieve a designated goal.
The ability to maintain confidentiality of guest information and pertinent data.
Flexible schedule Willing and able to work shift duties that may include evenings nights weekends and holidays.
Ability to exert physical effort in transporting equipment and wares.
Ability to withstand high temperatures moisture and noise levels in work areas.
Ability to endure abundant physical movements in various work areas.
outlook customer manager,management,compliance,administrative,checklists,communication,documentation,operations
Job tags
Salary
