IT&D Solution Architect- HR Service Management

Location

Secunderabad | India

Job description

• Template Management and Solution Delivery support
• Support the development of a blueprint to achieve standardised HR solutions within RB to simplify the change process going forward
• Govern and enforce the standardised solutions for projects, programmes and continuous improvement initiatives related to the HR Systems solutions within RB
• Support the Global HR Systems Lead in identifying opportunities to streamline, consolidate or simplify the HR Systems landscape
• Advise and support the BRDs during the business case definition stage to ensure standardisation is maintained
• Support Business Analysts during business requirements capture to ensure that standardisation will not be compromised by the change
• Where required, work with delivery partners to ensure that any functional designs they are delivering are in line with RB practices
  Accountabilities
• Ensure consistency, standardisation and optimisation of HR Systems Templates across RB.

Skills/Experiences
Essential

• 7 + years of experience in implementing and supporting IT solutions in either ITSM or HR space
• 3 + years of Expertise in ServiceNow HR Module
• Knowledge and experience integrating ServiceNow with SuccessFactors
• Strong understanding of ServiceNow Development Platform including, CMDB, Asset Management, Change Management, Custom Development
• Should have knowledge in Knowledge Management and case management modules
• Experience with data migration and data management activities in ServiceNow
• Plan / schedule project activities. Lead end-to-end testing process
• Working with cross functional teams (HR, Finance, IT) and 3rd party providers
• Experience of supporting complex change and / or multi-disciplinary projects
• Able to build and maintain strong and effective relationships

Job tags

Salary