Unfade Creations Pvt. Ltd.
Location
Jaipur | India
Job description
We're on the lookout for a Customer Support Specialist to join our team at Unfade. It's all about making sure our handmade marketplace is top-notch!
Responsibilities:
Quality Assurance:
- Review and ensure the quality of products uploaded by vendors.
- Collaborate with vendors to maintain and improve product standards.
Seller Support:
- Provide 1-on-1 support to sellers, addressing any queries or concerns promptly.
- Guide sellers on optimizing product listings for better visibility and sales.
Communication Management:
- Respond to messages received by sellers on various platforms, including WhatsApp, Instagram, and Facebook.
- Maintain clear and effective communication channels between the platform and sellers.
Requirements:
- Currently pursuing or recently completed a degree in Business, Marketing, or a related field.
- Strong interpersonal and communication skills.
- Detail-oriented with a focus on maintaining product quality standards.
- Ability to handle customer queries and provide effective solutions.
- Familiarity with social media platforms (WhatsApp, Instagram, Facebook).
Job tags
Salary
