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Group Account Manager(Community Manager)


Ogilvy


Location

Gurgaon | India


Job description

Job Description: Manage day-to-day social media operations, including proactive and reactive conversations of a specific market, providing best-in-class service to the client. You will be responsible for publishing and social engagement — posting of content, monitoring, moderation and response, including proactive engagement that reaches all brand advocates Responsible for Social Listening, you will be required to use social media monitoring tools to create reports and analyse data which will allow for reporting recommendations You will ensure brand consistency and insight generation, by working closely with the monitoring hub, influencing content creation and responding to social media conversations appropriately. Day to day relationship management with various internal and external stakeholders, across marketing and public relations. Coordination and collaboration with other partner agencies. Manage publishing calendar cycle in sync with regions. Respond to consumer questions & queries on various social and digital channels


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