YASH Technologies
Location
Gurgaon | India
Job description
Job Description:-
PRIMARY SKILLS •2-3 years of call taking profile with core Help Desk Skills •Basic Understanding of the Enterprise IT Infra set up •Basic knowledge on Active Directory. •3+ years’ experience supporting wide multiple versions of operating system •Basic O365 Administration using Office365 Admin Console. •Strong writing and documentation skills a must including being able to train other Engineers as and when required. •Good knowledge on trouble shooting email client issues like Outlook. •Excellent Hardware and software troubleshooting skills •Good understanding in handling Microsoft office suite functionality and troubleshooting skills. •Fluent in English, in both oral and written communication •Good knowledge in Utility software technical knowledge such as Antivirus and others. QUALIFICATIONS AND EDUCATION REQUIREMENTS •A Bachelor’s / master’s degree in computer engineering, Information Technology •ITIL V4 Foundation training or certification (Good to have) •Knowledge and experience using OS like windows, Mac and Linux •Working knowledge of MS Office (PPT, Excel, Word)Job tags
Salary
