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Location

Noida | India

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Job description

Candidate will be the contact point for all team members, so communication skills should be excellent.

Monitor team performance and graduate with a minimum of 2 - 3 years of relevant experience.

Should know throughput calculations like attrition, and shrinkage.
Should have handled min 15 to 25 agents as team lead.

Should handle the team's weekly reviews and encourage the team to meet organizational goals

Responsible for staff retention within the team. The experience could be personal loan Sales

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Job tags

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Salary