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Manager - Cloud Operations


Orange Business


Location

Gurgaon | India


Job description

votre rĂ´le

Handles the team of L2/L3 Infrastructure administrator who works on incident,change and problem.

Identify the skillset within the team and do the best resource allocation for better customer satisfaction..

Manage Customer Service support & Improvement Program in order to increase customer satisfaction.

Lead regular customer service review meetings (monthly unless customer


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