Location
Surat | India
Job description
- To manage daily operations through managing people, product and equipment
- To deliver outstanding Quality, Service, Cleanliness & Value
- Excellence In workplace safety and business results on supervised shifts
Qualification
Any Graduate, preferably Hotel Management Graduate
Typical Work Experience
Fresher
Principal Accountabilities
The Trainee Floor Manager s role is to first learn and then supervise people and manage the restaurant to achieve the stores business results by using the learnings. In addition to following McDonalds policies and procedures, principal accountabilities include, but are not limited to:
1. People
- Demonstrating leadership by setting the pace and communicating effectively
- Reinforce basic people minimums (uniforms, crew schedules, meal breaks, etc.) necessary to gain commitment from crew and other shift managers
- Understand, enforce, and educates crew on all appropriate people policies, award minimums, security and safety procedures
2. Workplace Safety/Security
- Follows and enforces McDonalds security procedures
- Reports all safety concerns to Shift Manager/Restaurant Manager
- Undertakes Inspection and testing activities as directed In O&T manual, PM calendar etc
3. QSC & Sales Building
- Manages shifts with supervision and/or areas without supervision
- Preparing people equipment and product for the shift
- Frequently talking to customers to measure and improve their satisfaction with their McDonalds experience
- Managing customer complaints, Maintaining critical standards (QSC&V) and Supervises deliveries
- Is able to perform all crew stations, including maintenance
4. Food Safety/Sanitation
- Properly executes, enforces and manages all food safety, sanitation requirements
5. Profit
- Controls labor, waste, cash, and yields while managing a shift
6. Administration
- Uses proper security and verification procedures when handling deposits and the contents of the safe
- Completes safety checklist and hazard log
- Completes assigned shift paperwork, including Inventories, cash sheets, drawer counts and deposits
Job tags
Salary
