The Job Factory
Location
Bangalore | India
Job description
Hi Dear Applicant,
Golden opportunity for freshers and experienced.
TOP MNC hiring freshers and Experienced for International company
Fresher salary upto 21K Take Home / for Experienced depends on last drawn salary.
FRESHERS GRADUATE or UNDERGRADUATES openings is only for BANGALORE location and WALKIN DRIVE
NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY.
** NOTE : HIRING FRESHERS ONLY FOR BANGALORE LOCATION FOR WALKIN INTERVIEW**
To apply contact below HR
HR Arfath @ hidden_mobile { Call or Watsapp }
Email ID: hidden_email
What would you do
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.
The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers.
The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents.
They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.
What are we looking for
Ability to work well in a team
Adaptable and flexible
Agility for quick learning
Collaboration and interpersonal skills
Written and verbal communication
Roles and Responsibilities
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Your primary interaction is within your own team and your direct supervisor
In this role you will be given detailed instructions on all tasks
The decisions that you make impact your own work and are closely supervised
You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
Please note that this role may require you to work in rotational shifts
Eligibility :
FRESHERS GRADUATE openings is only for BANGALORE LOCATION / WALKIN DRIVE
To apply contact below HR
HR Arfath @ hidden_mobile { Call or Watsapp }
Email ID: Arfath @thejobfactory.co.in
****PLEASE DO REFER YOUR FRIENDS****
Job tags
Salary
