Location
Hyderabad | India
Job description
•Basic to intermediate network troubleshooting
•CCNA Level technical certification • Experience in: TCP/IP, LAN, WAN, MPLS, routing & switching protocols.
•CCNA certified with minimum 3.5 years’ experience in networking technologies.
•For this position candidates should possess excellent verbal communication skills and proficient writing ability.
•Problem solving, time management skills required
•Resourcefulness and flexibility.
• 2+ years of experience or adequate knowledge with Cisco configuration or network tech support 3rd level
• project & change management experience is a plus
• required CCNA, CCNP (routing & switching) is an advantage
• customer handling & analytical skills
• ability to work under pressure & flexibility
• university degree in technical field (Telecom/Networking) an advantage
• strong English communication skills - both written & verbal (advanced level)
•Basic to intermediate network troubleshooting
•CCNA Level technical certification • Experience in: TCP/IP, LAN, WAN, MPLS, routing & switching protocols.
•CCNA certified with minimum 3.5 years’ experience in networking technologies.
•For this position candidates should possess excellent verbal communication skills and proficient writing ability.
•Problem solving, time management skills required
•Resourcefulness and flexibility.
• 2+ years of experience or adequate knowledge with Cisco configuration or network tech support 3rd level
• project & change management experience is a plus
• required CCNA, CCNP (routing & switching) is an advantage
• customer handling & analytical skills
• ability to work under pressure & flexibility
• university degree in technical field (Telecom/Networking) an advantage
• strong English communication skills - both written & verbal (advanced level)
4-6 years of overall Experience.
Order Management(Comms)
• CCNA or equivalent Level certification /skills
• Hands-on experience on VPN, MPLS and internet links
• SME/Skilled Engineer and excellent problem-solving skills supporting multiple service lines (ADI, IPFlex, ANIRA, SDWAN, IP Services etc.)
• Supports complex Test & Turn Ups, escalations & customer requests without any additional assistance
• Works with AT&T's service vendors to support network operations and acts on client's behalf in handling network problems and changes
• Responsible for key performance Indicators within ADI team and takes proactive actions to prevent customer problems
• Critical escalations support & providing technical assistance to other DTACs
• Colloboration, Team Work, and follow up
• Reporting and Dashboard are essential skills required
• IP and data routing technology and policies, network design
• knowledge of network protocols: BGP, OSPF, RIP, EIGRP, MPLS, VRRP, HSRP, GLBP, etc.
• security, NAT configuration, proxy server and firewalls
• WAN technologies: Ethernet, Frame Relay, PPP, POS, ATM, DSL, ISDN, etc.
• QoS, Multicast, VoIP, PVC/VRF-lite
• Hardware: Cisco routers, switches, CSU/DSU, modems
Job tags
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