Talent500
Location
Bangalore | India
Job description
ANSR is a global market leader helping the world’s best companies build, manage and run Global Capability Centers (GCC’s). Over the last 18 years, we have overseen $2B in investments into building technology and R&D focused centers for Fortune 500 companies and industry leaders (Walmart, Target, Airbnb, Nike, Pepsi etc).
We recently announced an investment into ANSR from ServiceNow ( read here ) to build strategic capabilities for large enterprises in ServiceNow. Part of this partnership is developing a one-of-its-kind “GCC SuperApp” – an end-to-end suite of solutions built on ServiceNow for any business looking to setup, manage and run a global center. This includes capabilities to manage HR, Finance, Workspace/Infra, IT, on-boarding and more. GCC’s continue to grow at a rapid pace growing from 1600 today to 2500 centers by 2030 and our vision is to build this product as the default product of choice for any global company looking to build a global center. Key Responsibilities: Define and prioritize the product backlog, ensuring that the team always has an adequate amount of prior prepared tasks to work on. Bridge the gap between the technical and business worlds, translating business requirements into development tasks. Work closely with internal stakeholders to understand their needs and incorporate them into the roadmap. Ensure that Service Now implementations follow best practices and meet business objectives. Lead sprint planning and review meetings to discuss progress, obstacles, and timelines. Monitor and report on the performance of Service Now solutions, recommending improvements and optimizations as needed. Stay up-to-date with the latest Service Now features and updates, ensuring the organization leverages new opportunities for efficiency and productivity. Facilitate training and create documentation to support end-users. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Certified Service Now Administrator or similar credentials preferred. Proven experience as a Product Owner, Project Manager, or in a similar role in IT projects, specifically with Service Now platforms. Strong understanding of Agile methodologies and the ability to apply them in product development. Excellent communication and interpersonal skills, with the ability to interact at all levels of the organization. Analytical and problem-solving skills, with a focus on delivering efficient and user-friendly solutions. Desired Skills: Experience with Service Now modules such as HR, CSM, IT Service Management (ITSM), IT Operations Management (ITOM), or IT Business Management (ITBM). Strong project management skills, including the ability to manage priorities and deadlines. Ability to work independently and in a team environment. Strong leadership skills, with the ability to motivate and guide a team.Job tags
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