Location
Mumbai | India
Job description
A Day in the Life:
- Quickly become an expert on the Qualtrics Experience Management (XM) Platform and related solutions.
- Serve as main point of contact for clients during implementation and manage the project to completion.
- Design and document functional and technical requirements and help scope projects by understanding timelines and work • Solve complex technical implementations both independently and in a team environment
- Clearly communicate solutions back to clients through phone and email.
- Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions.
- Continually adapt and develop in-depth product knowledge and learn new technologies.
- Be a key stakeholder in building ZILL’s relationship with the client.
Requirements
Experience:
- 0-2 years’ experience as an Implementation Consultant
- Familiarity with SaaS platforms and cloud-based solutions, with the ability to grasp complex software and learn new technologies quickly.
- Strong foundational knowledge in data analytics and interpretation.
- Knowledge of Survey Programming tools like Decipher and Confirmit shall be an advantage.
Qualifications & Requirements:
- Bachelor’s degree in business, Computer Science, Information Systems, or a related field; a master’s degree is preferred.
- Exceptional verbal and written communication skills, with the ability to explain technical details to a non-technical audience.
- Robust problem-solving abilities, analytical skills, and a detail-oriented mindset.
- Agility in learning and adapting to new technologies and changes in a rapidly evolving industry.
Benefits
Working Days: Monday to Friday
Timings: 11 AM to 8 PM
Mode: Hybrid (4 days from home & one day from office - every Thursday)
Job tags
Salary
