Moonpreneur Inc
Location
Delhi | India
Job description
Job Title: Frontline Communication Specialist Experience Required:
1-2 Years About Us: At Moonpreneur, we're a groundbreaking ed-tech startup dedicated to inspiring the next generation of innovators aged 7-17. Our focus is on robotics, technology, and cutting-edge fields, aiming to empower young minds to thrive in their areas of interest. Our comprehensive program guides children to explore academic and career pathways, enhancing their resumes by nurturing passions and refining skills through our unique, multi-stage curriculum. We're committed to creating dynamic learning experiences, blending diligence, creativity, and fun. Our team of professionals collaborates to develop exceptional educational solutions that ignite creativity and intellectualism in children. The Moonpreneur Innovator Program provides a well-rounded education in technical, soft, and entrepreneurial skills, improving overall academic achievements. Job Overview: We are seeking a Frontline Communication Specialist with expertise in American or British accents to represent the company in events and classroom sessions. This role involves: Delivering instructional sessions in Power Skills (including Communication Skills, Graphic design, Google Suite, financial literacy, etc.) to our primarily Western audience, with a schedule aligned mostly with U.S. time zones. Contributing as a Subject Matter Expert (SME) in course design, review, and free trial delivery. Training team members and ensuring the highest quality of session delivery. Capturing and reporting detailed feedback on each session and student to senior management. Managing various online platforms (Zoom, G-Suite, MS Office, etc.) with technical proficiency. Responsibilities: Efficiently organize and conduct sessions immediately following student onboarding. Maintain a consistent schedule and communication channel for outstanding customer service. Regularly inform customers about session schedules and curriculum for both Classroom and individual sessions. Conduct frequent assessments and provide feedback to customers through emails and calls. Collaborate with internal and external stakeholders for session feedback and improvements. Preferred Qualifications: Experience in delivering sessions to children, especially younger students (not mandatory). Familiarity with Western cultural trends. Experience with STEM curriculum. Knowledge of current and future tech trends. Passion for learning and teaching. Proficiency in the full range of G-Suite applications. This role is ideal for candidates with exceptional communication skills, particularly those with an American or British accent, looking to be the leading voice and face of our dynamic, forward-thinking company. Join us in shaping the future of tech education!Job tags
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