Salesforce
Location
Bangalore | India
Job description
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce.Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies?
The (Senior)Technical Architect will support the full implementation lifecycle, from prioritizing to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Financial Services industry solutions.As a Technical Architect, you will become a deep product guide with Industry Financial Services Cloud applications, and work closely with our sales and delivery teams to ensure customer success.
The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.
Responsibilities:
Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce
Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools.
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion
Qualifications:
10+ years of experience in developing technology solutions.
3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
Expertise in one or multiples of →Sales/Service/Experience Cloud, and OmniStudio
Expertise in one or multiple disciplines of → Consumer Goods, Automotive Industry,
Integration Architecture (Must have)
Platform Security (Must have)
Identity and Access Management / Integration Security
Sharing and Visibility (Must have)
Data Architecture and Management (Must have)
Architectural Design Patterns
Apex Design Patterns (Must Have)
Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)
OmniStudio Developer/Consultant
Preferred Cloud Experience:
Salesforce Consumer Goods [ReX/TPM]
Salesforce Revenue Cloud [CPQ + Billing]
Salesforce Manufacturing Cloud
Salesforce Automotive Cloud
Salesforce Loyalty Management
Salesforce Net Zero Cloud
Learn more about CSG in this Video .
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