Right Advisors Private Limited
Location
Mumbai | India
Job description
Position : Customer care Executive
Experience : 3+ years
Location : Mumbai
Job Description
- Taking calls from Customers, answering questions, or addressing any concerns they may have.
- Handle many inbound & make outbound calls to & from Customers. Addressing customer questions from various mediums, call, email & Chat.
- Creating Tickets for each queries received via various mediums & updating the records properly
- Making reports EOD basis
Desired Candidate Profile
- Graduate Minimum, Postgraduate would be an advantage.
- Should have a minimum of 3 years of experience into calling.
- Should be a clear and effective communicator.
- Computer Skills
- Knowledge of CRM Systems
- Should be proactive in identifying problems and suggesting solutions.
Work rules
Timing: 12 Hours Shift
Working: WFO from (Mon – Sat) WFH (Sun)
Working days: Monday to Sunday – to be given a week off mid-week
outbound calls ,inbound calls ,Creating Tickets ,Making reports EOD ,CRM Systems,Computer Skills
Designation: Customer care Executive
Vacancies: 1
Experience: 3.0 Year(s) - 6.0 Year(s)
Job tags
Salary
Rs 5 - 8 lakhs p.a.
