VP Sales & Solutions Engineering

Location

India | India

Job description

About Zeta

Zeta is aNext-Gen Banking Techcompany that empowers banks and Fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over1700+employees - with over70%roles in R&D - across locations in theUS,EMEA, andAsia. We raised$280 millionat a$1.5 billionvaluation from Softbank, Mastercard, and other investors in 2021.

Learn more @ , , Linkedin , Twitter

This is a Senior Leadership role where you will be spearheading the charter of SalesEngineering,andSolution Engineeringand Implementationsof Zeta's next-gen Banking Tech platform

You will be responsible for SalesEngineeringand Solution Engineering (both breadth and depth) for a subset of the following Zeta Offerings.

Responsibilities

• 1. Build Deep Expertise
• Gain an in-depth and hands on understanding of the entire Tachyon SaaS stack for Tachyon Credit, Debit, Prepaid and all of the Surround Systems
• In depth here means equivalent to our Product and Engineering teams that actually develop the stack, with first hand knowledge and understanding of the UI modules, APIs, low-code extension points, events, data model and features
• Hands-on refers to having used each of those UI interfaces, APIs, events and features themselves in the manner they are expected to be used by an actual Customer

2. Discovery, Needs Assessment and high-level Solution Design

• Engage in discussions with clients during Sales and RFP stages and understand their needs
• Conduct as needed discovery sessions to gather information
• Craft solutions that align with the customer's needs on the fly during calls and presentations with the readiness of being able to demonstrate them live

3. Deliver Demos

• Create and maintain a library of efficient demo scripts for all of our Products
• Conduct superlative demos of our platform and product offerings - highlighting key features, unique propositions and differentiating capabilities and using real world scenarios

4. Hiring and Team building

• Build and nurture a team of Director Sales and Solution Engineering, Solution Engineers, Program Managers, Data Engineers, Quality Assurance and other functions to lead the Sales Engineering motions as well as lead the end to end Implementations for various Clients

5. Solution Engineering

• Lead a team of Solution Engineers, Implementation Engineers and Program Managers to drive post contract implementation comprising Product Configuration, API Integrations, App Development and Migrations

6. Create Sales Presentations, Collateral, RFP Responses

• Engage with product managers and engineers to gather up-to-date information
• Articulate the value proposition of our platform
• Create technical diagrams, architecture illustrations, and visuals to enhance the clarity of responses

7. Establish & Participate in Thought Leadership & Content Marketing

• Work with our Marketing to create continuous thought leadership content for our products by brainstorming relevant topics, providing subject matter expertise, authoring articles, whitepapers, video scripts, case studies
• Conduct regular Webinars for prospects and Customers on key differentiating topics
• Speak at relevant industry forums and events

Skills

• Technical Expertise : Strong technical depth in understanding the architecture, functionality, interfaces and integration capabilities of Cloud native Enterprise SaaS platforms
• On the fly solutioning : Ability to understand needs, connect dots and solution on the fly when responding to client questions
• Sales Acumen : Strong sales knowledge and experience including a grasp on deal closing strategies
• Communication Skills : Excellent verbal and written communication skills for presenting technical concepts to non-technical audiences
• Business Acumen : Understanding the company's business goals, market dynamics, and competitive landscape and being able to contribute to product packaging, pricing, commercial proposals
• Relationship Building : Building and maintaining strong relationships with key stakeholders at customers, and partners
• Product and Industry Knowledge : Continuously staying updated on product developments, competitors, industry trends, and emerging technologies.
• Presentation and Public Speaking : Being a confident and effective presenter when representing the company in customer meetings, conferences, and events.
• Negotiation Skills : Being skilled in negotiation for structuring deals and contracts that benefit both the customer and the company
• Bias for Action: Taking proactive steps and making decisions swiftly rather than waiting for perfect information or conditions. Willingness to act decisively, even in the face of uncertainty
• Program Management: Excellent project and program management skills with past experience dealing with product managers, engineers, technical program managers, senior leaders

Experience & Qualifications

• 15+ years of experience in Technology and Commercial roles : Combining more than one of Software Development and Engineering, Product Management, Pre Sales and Customer Success in Enterprise SaaS companies
• A degree in computer science engineering or technical education would be preferred.

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