Switrus Holidays Pvt Ltd
Location
Mumbai | India
Job description
**About Us:**
Switrus Holidays Pvt. Ltd. is a premier travel agency specializing in providing luxurious yet budget-friendly travel experiences to Europe. We take pride in our fixed Tour Departures, offering our clients the opportunity to explore Europe with unparalleled comfort. Our team is dedicated to turning our clients' travel dreams into reality, combining a passion for travel with a deep understanding of the intricate logistics involved in creating unique itineraries.
**Responsibilities:**
**Customer Service:**
1. Provide exceptional customer service by promptly responding to inquiries and being proactive in addressing client needs.
2. Resolve any issues or concerns that may arise during the travel planning process, ensuring client satisfaction.
3. Conduct post-trip follow-ups to gather feedback, evaluate client experiences, and make continuous improvements.
**Sales and Targets:**
1. Work towards meeting or exceeding sales targets, contributing to the overall revenue goals of the company.
2. Utilize effective sales techniques and strategies to promote our luxury travel experiences to Europe.
3. Build and maintain strong client relationships to encourage repeat business and referrals.
**Qualifications:**
1. Excellent communication skills to navigate language barriers, time zones, and currency exchange rates.
2. Strong problem-solving abilities and a customer-centric approach.
3. Sales-driven mindset with a track record of meeting or exceeding targets.
Job tags
Salary
