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ASSOCIATE CONSULTANT


HCL Technologies Limited


Location

Chennai | India


Job description

Job Description (Posting).

The job of a Power BI specialist is to design, build, and deploy reports and dashboards using Microsoft Power BI.
Here is a typical job description and key responsibilities of Power BI professionals:
Develop operational reports
Build automated reports and dashboards with the help of Power BI and other reporting tools
Understand business requirements to set functional specifications for reporting applications
Be experienced in tools and systems on MS SQL Server BI Stack, including SSRS and TSQL, Power Query, MDX, PowerBI, and DAX
Be able to quickly shape data into reporting and analytics solutions
Create functional reporting
Have knowledge of database fundamentals such as multidimensional database design, relational database design, and more

(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

Qualification

B-Tech

Skill (Primary)

Technical Skills (ERS)-Visualization-Power BI


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