HCLTech
Location
Noida | India
Job description
Job Description (Posting).
Customer service Troubleshooting, Problem solving Increased numbers of incidents and service requests resolved The potential to restore services faster The potential to improve customer satisfaction Provides an opportunity to educate customers to be more self-sufficient Restore the customer s technology to a functioning state Overcome communication barriers Enhance the customer and service desk relationship Improve first contact resolution rate Reduce the number of escalated calls Reduce lost customer productivity by reducing time to resolution (1.) Please input Job Description in Additional requirements free text box Qualification B-Tech No. of Positions 1 Skill (Primary) Infrastructure Management Services (IMS)-Linux-Vmware Auto req ID 1304806BRJob tags
Salary
