System Administrator L2

Location

Secunderabad | India

Job description

Job Responsibilities:

• Provide technical support for both hardware and software issues our users encounter
• Manage the configuration and operation of client-based computer operating systems
• Monitor the system daily and respond immediately to security or usability concerns
• Create and verify backups of data
• Respond to and resolve help desk requests
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Administrate infrastructure, including firewalls, databases, malware protection software and other processes
• Review application logs
• Install and test computer-related equipment
• Provide hands and feet support to Server Infra team.
• Working knowledge on handling ILO, KVM, VM and Rack space management.
• Networking certification and experience is recommended.
• Should be proficient with server user management, file permissions, Active Directory, group polices, security, etc.
• Experience with Windows Server 2008 to 2019.
• Experience managing services with cloud provider such as Microsoft 365, Azure.
• Demonstrated knowledge in routing, switching, security, and connectivity.
• Builds, deploys, maintains, and assist with repairs of Windows and VMware servers/hosts on racks, blades, and hyper converged infrastructures

Essentials

• 5 years experience in system administration
• MCSE qualified
• Associate or higher degree in a related field
• Extensive experience with supporting VMware / Hyper V / L1 Server support requests.
• Advanced knowledge of system vulnerabilities and security issues
• Basic understanding of software configuration and practices
• Ability to respond to help desk requests after hours on a limited basis
• Fluent in English, ability to understand US customers and be able to respond to them efficiently.

Job tags

Salary