Equipment After-Sales Service Technician - Thane, Maharashtra
voestalpine Bohler Welding India Private Limited
Location
Thane | India
Job description
Introduction Introduction
The people are what make the difference in voestalpine.
The people who produce, transform and refine high quality steel processes and products in flexible and specialized companies around the world. The people who take on the challenges of our clients. People with concerns to find even better solutions. It's the people like you that keep voestalpine one step ahead.
Who we are
voestalpine Böhler Welding is represented globally with 41 subsidiaries and produces high-quality filler metals for welding processes and industrial applications in the three Brands : Böhler Welding, UTP Maintenance and Fontargen Brazing.
Job description Job description
- Repair & maintenance of welding equipment and linked products (e.g. pipeline full welding solution) on-site at the customers and on vaBW premise
- Installation & updates of welding software
- Hotline & Troubleshooting related to After Sales & Repair
- Remote as well as on-site technical consulting
- Coordination, management and answering of all kind of customer (end-customers as well as distributors) requests related to after sales & repair (e.g. warranty claims / out of warranty repair requests / etc.)
- Regional claim management
- Management of local spare parts stock for Böhler equipment and full welding solutions
- Communication and consulting with service & repair competence center in Italy (technical & commercial)
- Implementation of equipment after sales & repair strategy and process in India (spare parts management, refunding, machine repair, warranty, etc.)
- Support after sales & repair controlling activities and provide market feedback (technical requirements, product quality, commercial)
- Organization and execution of technical trainings for customers and internal staff
- Coordinate, manage & maintain service & repair tools
- Support EQ Line Manager with leads for new equipment enquiries
Qualifications Qualifications
Diploma Or Degree in Electronics Engineering with relevant 5+ years of experience as service technician/ engineer for welding machines.
Has good knowledge of power electronics / PCB.
Good command over english and hindi language.
What we offer What we offer
Lots of learning (of subject)
Challenging assignments
Global Platform to showcase your potential
Company cell phone; Company laptop; Employee participation; Training and education
Video Video
Contact & Application Contact & Application
Recruiter:
voestalpine Bohler Welding India Technology Private Limited
Deepak Gupta
Job tags
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