Control Management Manager - Investment Banking
Wells Fargo International Solutions Private Limited
Location
Bangalore | India
Job description
Job Title: Control Management Manager
Corporate Title: Vice President
About this role:
The Corporate & Investment Banking Ops Control organization serves as the front line of risk management and is accountable for assessing and effectively managing all associated risks for their groups. This team works to ensure internal controls, processes, and procedures are adequate and effective, and executive management understands the risks, exposures, and trends that impact the business. The group also collaborates on projects and initiatives by providing support and awareness of risks and mitigating control solutions. As part of the CIB Ops Control team, this role will focus on direct support of Business Enablement, RCSA, Issues Management and other risk program initiatives for organizations under CIB Ops.
Successful candidates will be articulate and possess a demonstrated leadership capability; they will be impressive in their inter-personal effectiveness and with regard to their accomplishments. It requires a leader with strong relationship management, influencing, vision and execution skills. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for results, and personal accountability for achievement.
The candidate will work closely with other senior leaders across CIB Control and CIB Ops, and risk and operational partners from elsewhere in the company in the development and execution of company risk management strategies.
Key responsibilities include:
Manage a team of 8-10 BCMs
Provide alignment to one or more coverage areas across Broker Dealer Operations, Derivs & Middle Office Operations, Account Onboarding, Tax Operations, FX Operations, new products, fraud, and other line of businesses supported for by the CIB Operations teams.
Serve as a coverage officer within the control team, with proven knowledge of applicable products, services, processes, systems and customers.
Continuously engage in discussions with LOB partners on strategy, industry trends, organizational changes, and new/modified markets, systems, products and services, to determine impact and identify and remediate risk control issues across all risk types.
Contribute to team coverage of engagements such as internal audits, external exam and other control reviews. Ensure LOB awareness and preparations as applicable.
Lead efforts for issues and corrective actions identified during engagements inclusive of root cause identification, issue intake, alignment of corrective actions as well as any related intake and closure requirements.
Communicate the pipeline of engagements, issues and any related requirements to ensure that internal and external timelines are met.
Collaborate with Line of Business (LOB) partners on control design, implementation and monitoring.
Ensure appropriate connectivity, linkage, and integration with in-regiona international risk management teams.
Partner with business control managers and the business to maintain the business process inventory.
Conduct risk assessments to evaluate the adequacy and effectiveness of policies, procedures, processes, systems, technology and internal controls.
Awareness and involvement in regulatory change control, and alignment of related controls.
Contribute to governance routines and management reporting leveraging RCSA data.
Partner with business control managers to ensure that the RCSA and related risk and control profiles are maintained following any engagements/related issues and corrective actions.
Manage RCSA triggers, including the assessment of RCSA.
Coordinate with business and support partners for creation of Self-Disclosed issues in Issues Management system of record.
Act as the central point of contact for the CIB Business Aligned Control team across key initiatives and risk programs such as RCSA, ERIA, KRI, and related Control review programs.
Act as the key point of contact for senior leaders and key partners in CIB, IRM, Wells Fargo Audit, regulators, and other constituents; ensure that all inquiries are responded to appropriately and in a timely manner.
Support of the inventory of business processes, internal testing, audit, regulatory engagements outputs and the integration with RCSA, as applicable.
Support timelines and preparations for Evidence Based Control Evaluation (EBCE) and QA engagements over the RCSA outputs.
Responsible to ensure the team is proactively identifying risks and following all the control program requirements (i.e. RCSA execution, trigger events, issues, OREs, incidents, Audit engagements, IT&V, EBCE, etc) timely and with quality
Provide risk management consulting to the business partner and broader team to support the business in designing and implementing risk-mitigation strategies.
Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations and provide guidance in developing and implementing risk-mitigating strategies.
Supports the BCMs in IT&V and Audit reviews to help ensure the conversations stay on track.
Monitor assigned portfolio of control activities and identify any team knowledge gaps and conduct hands on and timely coaching with actionable plans.
Identify and champion efficiency opportunities by considering levers such as process or reporting automation, activities might be streamlined.
Instill a sense of urgency in escalating problems.
Embed the management of risk into daily business routines.
Required Qualifications:
15+ years of Risk Management or Control Management experience
Advanced Microsoft Office (Excel and PowerPoint) skills.
Knowledge and understanding of risk applications i.e. Shared Risk Platform (SHRP) and Service Now (SNOW)
Knowledge and understanding of internal controls and internal control policy.
Experience with RCSA, risk/control identification and assessment, and enterprise risk frameworks
Strong domain knowledge of Investment banking operations is desirable.
Ability to synthe data and/or observations from a variety of, often disparate and unconnected, sources, deliver succinct summaries (both verbal and written), and enact responses quickly.
Exceptional interpersonal and relationship building skills to effectively influence all organizational and leadership levels, where flexibility, collaboration, and adaptability are a must.
Highly organized and proactive with demonstrated ability to assess, exercise independent judgment, apply prudent risk management principles, prioritize work to meet deadlines, and proactively escalate when necessary.
Ability to be flexible and adjust plans quickly to adapt to changing business needs.
Hands on style; proven ability to structure tasks or projects, execute and achieve targeted results and develop and manage associated goals and plans.
Intellectual curiosity with proven ability to learn quickly through others as well as to conduct their own research and analysis.
Ethical integrity and demonstrated ability to exercise independent judgment and apply prudent risk mitigation principles.
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