The Engagement Manager is the pivot of our consulting business by owning the P&L for a set (or multiple set of accounts) driving analytics-based decision making among our customers
The role calls upon diverse skill sets and is at the intersection exemplary thought leadership and efficient project management at a fundamental and is key to accelerate the revenue growth of the firm
Key Responsibilities
Project Management: Managing the entire project lifecycle, ensuring the project is on time and within budget.
Team Leadership & Development: Leading, coaching, and mentoring a team of Associates and Business Analysts.
Problem Solving: The ability to dissect complex business problems and create actionable solutions.
Client Relationship Management: Building and maintaining strong client relationships.
*Business Acumen & Domain Expertise: Deep and evolving understanding of the clients industry and the broader business landscape.
Communication Skills: Effectively conveying ideas and findings, adapting communication style to the audience.
Integrity & Professionalism: Adhering to Saras values and professional standards.
Business Development and Revenue Growth: Identifying new business opportunities and growing existing client relationships.
Revenue Retention and Client Satisfaction: Ensuring high client satisfaction, leading to repeat engagements and long-term relationships.
*Performance Management: Define clear roles, set SMART goals and objectively evaluate performance of individuals on the team.
Cross-Team Collaboration: Working effectively with diverse teams.
Organizational Development: Support org initiatives like hiring and training.
Adaptability: Ability to adapt to changing requirements.
Demonstrate capability to own a $ 1 Million P&L
Relevant Background MBA grads from colleges with 2+ years of experience in the field of business analysis and data science, 2+ years of experience at product startups and at least 2+ years of experience leading teams directly in services / consulting organizations.
Overall experience - 8+ years of relevant experience.
People with 5+ years of experience running a start-up or owning P&L at a startup / business ie ex-founders; head of growth; head of operations, etc
People with 5+ yrs of experience leading business functions at an eCommerce or retail company or people with 7+ yrs of experience leading analytics at an eCommerce or retail company.
People with 7+ yrs of experience and who are running offshore delivery for marketing agencies or delivery centers catering to US markets, ie, folks like Directors / Sr managers from analytics firms.
People with 3+ of experience running pre-sales teams for analytics / consulting companies or people with 5+ yrs of experience working on-site in the US in relevant analytics or business roles.
Industry leading and is not a constraint for the right candidate.