Location
Mumbai | India
Job description
Front Desk Executive
Reception and Customer Service:
- Greet and welcome visitors with a positive and professional demeanor.
- Answer and direct incoming phone calls to the appropriate individuals or departments.
- Provide information about the organization services and products to visitors and callers.
- Handle inquiries and resolve or escalate issues as necessary.
Visitor Management:
- Register and sign in visitors issue visitor badges and notify relevant personnel of visitor arrivals.
- Manage the reception area to ensure it is clean organized and wellmaintained.
- Direct visitors to the appropriate meeting rooms or individuals within the organization.
Communication Handling:
- Receive and distribute mail and packages.
- Manage incoming and outgoing correspondence including emails and faxes.
- Maintain a log of incoming and outgoing courier packages.
Appointment Scheduling:
- Schedule and confirm appointments for clients visitors and employees.
- Coordinate meeting room bookings and ensure that meeting spaces are prepared for scheduled appointments.
Hiring Support:
- Proactively reach out to potential candidates who may fit the requirements of job
- Contact individuals who have expressed interest in a job or have applied for positions within the organization.
- Conduct preliminary phone interviews to assess a candidates qualifications skills and interest in the position.
- Provide detailed information about job openings including job responsibilities qualifications and company culture. Effectively communicate the value proposition of the job and the organization to attract potential.
Technology Proficiency:
- Use office equipment such as telephones photocopiers and computers proficiently.
- Manage and update electronic visitor management systems.
Problem Solving:
- Address and resolve issues or concerns raised by visitors or employees.
- Escalate complex issues to the appropriate department or personnel.
Professionalism:
- Maintain a professional and polished appearance.
- Uphold confidentiality and handle sensitive information with discretion.
Collaboration:
- Work collaboratively with other administrative staff and departments to ensure effective communication and operations.
communication,visitor management,appointment scheduling,hr administration,organization,bookings
Job tags
Salary
