Mahindra & Mahindra Ltd
Location
Vijayawada | India
Job description
1. Responsible for Business operations and O&M delivery of circles under respective Circle ( AP)
2. Ensure 100% billing at circles (Both PM & CM)
3. Ensure Customer satisfaction by meeting KPIs and SLAs as defined and agreed upon.
4. Close coordination with customer and avoid escalation from customer.
5. Representing Region in customer meetings both at RCP & at Circles.
6. Organising Monthly internal review meeting with team to improve performance.
7. Vendor Evaluations, Negotiations & Techno-commercial analysis of Circles.
8. Monitoring progress of work done and to generate reports at Regional Level & mentoring Circles
9. To engage skilled and experienced manpower at Circles for Quality delivery
10. Demanding PO for Out of Scope work in advance & maximizing the OOS revenue for Circles
11. Managing statutory compliances of workforce and business operations as required.
12. Responsible for maximising the business volume & NVM.
13. Completing KPI Sign off in time with given process.
14. Closing JMS & KPI-Sign off Timely.
15. Getting IR Clearance every month timely.
16. Raising Vendor Invoicing & Invoice to JIO timely.
17. Able to visualize upcoming market opportunities.
Telecom (Working experience on Jio 4G/5G Network will be preferred)
Telecom
BE/B.Tech (Electronics and Communication)
Customer interface capabilities
Good Control over workforce
Good Communication Skill
Frequent Travelling
Job tags
Salary
