HireBloc Ventures Pvt Ltd
Location
Ghaziabad | India
Job description
Sales Coordinator
Salary - 15,000 to 25,000
Work exp- 3-5 years
Location - Ghaziabad
Industry: FMCG (Snacks & Namkeen )
Work Summary - This is a full-time on-site role for a Sales Coordinator for (FMCG, Namkeen & Snacks manufacturing org. ) located in Ghaziabad. The Sales Coordinator will play a crucial role in supporting the sales team by coordinating various activities to ensure smooth operations and effective communication between internal departments and clients. This position involves administrative tasks, customer service(CRM), and collaboration with the sales team to enhance overall efficiency.
Job Description - Customer Service and CRM-
- Keeping in touch with existing clients and ensuring that current customers have 100% satisfaction in respect to the company, sales process & service
- Preparation of quotation
- Daily replying to mails, and follow-ups
- Critically analysing the buyer journey and delivering great consumer experience at every touchpoint.
- Restoring relationships with old clients by understanding their needs and gap in our service and correcting them
- Lead Nurturing -
- Ensuring that the right message reaches to the right customer, providing adequate information at right time to eliminate customers key concerns
- Nurturing new clients
- Preparation of essential PPTs, Videos and testimonials, Corporate brochure and more by oneself or with design agency.
- Conducting customer feedback and directing feedback to responsible dept, for effective decision making
- MIS and Reporting-
- Maintaining and updating sales data, of order, salesman service and shop visits, dispatch, new customer nurturing, customer complaints and more.
- Ensuring timely updation of sales data
- Prepare various sales reports and sharing to all stakeholders daily/weekly/monthly as desired
- Prepare weekly stock report and sharing with various stakeholders
- Preparing daily sales revenue report and sharing with various stakeholders
- Sales support -
- Monitoring salesman visits and providing sales support to boost sales
- Constantly being in touch with the market needs by deep listening to salesman
- Ensuring that every member of sales backend team is enrolled to company goal and happy
Key Skills-- MS office/Google tools( Word/google doc, Excel/sheets, PPT)
- Good Communication skills(Written and Verbal - English and Hindi)
- Timely Implementation
- Confidence & Patient
Skills: fmcg,crm,snacks,customer service,communication
Job tags
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