Customer Service Representative
Location
Delhi | India
Job description
Company Overview
RankBloc Services is a leading digital marketing company that specializes in boosting rankings and elevating our clients' digital identity. Our goal is to translate clicks into customers and conversations into conversions. With a team of talented professionals and a commitment to digital excellence, we help our clients reach their full potential.
Job Overview We are seeking a Customer Service Representative to join our team at RankBloc Services. As a Customer Service Representative, you will be responsible for providing exceptional customer support and ensuring customer satisfaction. This is a full-time position based in Delhi, India, with the opportunity for growth and development.
Qualifications And Skills - Excellent interpersonal and communication skills
- Strong problem-solving abilities
- Ability to empathize with customers and provide exceptional service.
- Graduation
- Ability to work well in a team environment.
- Previous customer service experience is a plus but not required.
Roles And Responsibilities - Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide product and service information to customers.
- Resolve customer complaints and issues to ensure customer satisfaction.
- Assist customers with placing orders, cancellations, and returns.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members and departments to resolve customer concerns.
- Stay updated on product knowledge and company policies.
- Meet and exceed customer service goals and targets.
Salary.25k
Timing. 10 am to 7pm
6 days working
Job tags
Salary
